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The EU General Data Protection Regulation (hereinafter only "DSGVO") obliges us to take appropriate measures when processing data, but also to inform you. You will therefore find the following information in our data protection notices:
Our contact details
Responsible in terms of data protection law is:
Combo-Entertainment GmbH
Müglitzstraße 77A
01778 Altenberg OT Fürstenwalde
Telephone: 03504-619952
E-mail: infocombo-entertainment.com
1.Details about the processing of your data
Which data we collect and process from you is determined by the respective context, as well as, for example, by the respective form that we use to collect data. In addition, we process the data that you provide to us (name, e-mail address, postal address, telephone number...).
1.Purposes of data processing
The collection of your data is carried out
to be able to identify you as our customer
for correspondence with you,
for invoicing, as well as
to process the contract, any liability claims and to assert any claims against you.
In addition, we use your data to draw your attention to other similar services offered by our company. We also store and process your data for the purpose of, for example, being able to remind you in good time of our service offers. We will send you emails, call you or visit you personally to inform you about our products, i.e. ultimately for marketing purposes.
2.Legal basis for the data processing
Legal basis for processing Art. 6(1)(b) DSGVO (contract initiation or performance). If and insofar as the data processing is not carried out for the purpose of contract performance, it is carried out on the basis of our legitimate interest pursuant to Article 6 (1) letter f DSGVO. This concerns in particular, but not exclusively, the advertising newsletter and marketing measures. The legitimate interest consists in the aforementioned purposes of maintaining a good and pleasant customer relationship between you and us.
3. Passing on of your data
Your data, which are the subject of an invoice (first name, surname, company name, postal address), will only be passed on to our tax advisor, insofar as an action relevant under tax law (e.g. conclusion of a contract) occurs, and also to our bank, insofar as payments are made by or to you.
In some cases, external service providers (shipping service providers for the dispatch of advertising materials, agencies for the creation of advertising and information materials, service providers for Internet hosting as well as software providers) support our specialist departments in the performance of their tasks. We have concluded the necessary data protection contracts and taken the necessary measures with all of these service providers.
Otherwise, no data is passed on to third parties. An exception exists if there is a legal obligation to disclose.
4.Duration of storage
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected.
We store all data collected in this context until the end of the contract and no more claims can be asserted under the contract or the contract initiation, i.e. until the statute of limitations has run. The general limitation period according to § 195 BGB is 3 years. However, certain claims, such as claims for damages, do not become time-barred until 30 years have elapsed. If there is reasonable cause to believe that this is relevant in an individual case (e.g. imminent claims against us), we store the personal data for this period. The aforementioned limitation periods begin at the end of the year (i.e. on 31.12.) in which the claim arose and the creditor becomes aware of the circumstances giving rise to the claim and the person of the debtor or should have become aware without gross negligence.
We would like to point out that we are also subject to statutory retention obligations for tax and accounting reasons. These oblige us to retain certain data, which may also include personal data, for a period of 6 to 10 years as proof of our accounting. These retention periods take precedence over the deletion obligations mentioned above. The retention periods also begin at the end of the year in question, i.e. on December 31.
5.Possibility of objection and removal
You have the possibility to request the deletion of your data at any time. This is always accompanied by a termination of the contract, i.e. you can no longer make use of our services or we are released from our obligation to perform if you request deletion. Your request for deletion does not affect our claim to the agreed fee or to reimbursement of costs, unless legal reasons exclude our claim (e.g. justified withdrawal).
Insofar as we invoke the legitimate interest, you have the right to object to the processing of personal data concerning you by us at any time for reasons arising from your particular situation. If we cannot demonstrate compelling legitimate grounds for further processing that override your interests, rights and freedoms or, alternatively, if we process the data concerned from you for the purpose of direct marketing, we will then no longer process your data (cf. Art. 21 DSGVO). You can contact us for this purpose by mail or by e-mail (see A.1.).
1.Your rights as a data subject
If personal data is processed from you, you are a "data subject" and you have the following rights towards us as the responsible party (you can find our contact details above under A.):
1.Right to information
You have the right to receive confirmation from us free of charge as to whether we are processing personal data relating to you. If this is the case, then you have a right to information about this personal data and to further information, which you can take from Art. 15 DSGVO. For this purpose, you can contact us by mail or by e-mail (see above A.1.).
2.Right to rectification
You have the right to demand that we correct any inaccurate personal data concerning you without delay. Likewise, you have the right - taking into account the above-mentioned purposes of processing - to request the completion of incomplete personal data - also by means of a supplementary declaration. For this purpose, you can contact us by mail or by e-mail (see above A.1.).
3.Right to deletion
You have the right to request the immediate deletion of personal data concerning you if one of the conditions of Art. 17 DSGVO applies. To do so, you can contact us by mail or by e-mail (see A.1. above). We have described the legal consequences under B.1 in the processing operations.
4.Right of objection in case of processing on the basis of legitimate interest.
Insofar as we process your data on the basis of Art. 6(1)(f) DSGVO (i.e. because of our legitimate interest), you have the right to object to the processing of personal data concerning you by us at any time on grounds relating to your particular situation. If we cannot demonstrate compelling legitimate grounds for further processing that override your interests, rights and freedoms or, alternatively, if we process the data concerned from you for the purpose of direct marketing, we will then no longer process your data (cf. Art. 21 DSGVO). You can contact us for this purpose by mail or by e-mail. A technical procedure that you use, e.g. a clear technical information that your web browser transmits to us ("Do-Not-Track" message), also counts as an objection in this sense.
5.Right of revocation for granted consent
You have the right to revoke your consent to the collection and use of personal data at any time with effect for the future. To do so, you can contact us by mail or e-mail (see A. above). This does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
6.Right to restriction of processing
You have the right to demand that we restrict processing if one of the conditions of Art. 18 DSGVO applies. To do so, you can contact us by mail or by e-mail (see A.1. above).
7.Right to information
If you have asserted the right to rectification, erasure or restriction of processing against us, we are obliged to inform all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right against us to be informed about these recipients.
8.Right to data portability
You have the right to receive the personal data concerning you that you have provided to us in a structured, common and machine-readable format, and you have the right to transfer this data to another controller without hindrance from us, if the requirements of Art. 20 DSGVO are met. For this purpose, you can contact us by mail or by e-mail (see above A.1.).
9.Automated decision-making including profiling
Automated decision-making does not take place by us.
10.Right of complaint to a supervisory authority
Without prejudice to any other rights, you have the right to lodge a complaint with a supervisory authority for data protection at any time, in particular in the member state of your place of residence, your place of work or the place of the alleged infringement, if you are of the opinion that the processing of personal data relating to you violates data protection law.